Privacy, made clear.
This Privacy Policy explains how information may be collected, used, stored and shared when you browse memorylanevillas.com, contact us, enquire about a stay or use features available through our website.
What you should know.
A simple overview before you move into the detailed privacy policy.
Information
Learn what information may be collected when you interact with the website.
Purpose
Understand the purposes for which information may be used.
Your choices
Find out how to contact us with privacy questions, requests or concerns.
About this policy
Welcome to Memory Lane Villas. This Privacy Policy explains how information may be handled in connection with our website and the digital features made available through it.
The website may allow visitors to explore information about Sea Nest Villa, contact the Memory Lane Villas team, enquire about a stay or interact with other website features.
The exact information processed by the website depends on the forms, plugins, analytics systems, booking tools, embedded content and third-party services active at the time of use.
Information we may collect
Depending on how you use the website, information may be provided directly by you, collected automatically, or received through a service used to support a particular website function.
Information you provide
Your name and contact information, such as an email address or telephone number.
Enquiry details, requested stay dates, guest information or other booking-related information you choose to provide.
Messages submitted through contact forms, enquiry tools or other communication channels.
Other information you voluntarily provide while communicating with us.
Technical information
Depending on the systems in use, technical information may include browser type, device information, IP address, referring pages, approximate usage information, page interactions and information relating to cookies or similar technologies.
How we may use information
Information may be used for purposes relevant to your interaction with the website.
Enquiries
To respond to questions, requests and communication sent to us.
Stay planning
To support availability enquiries, reservations or stay-related communication where applicable.
Website improvement
To understand website usage and improve information, navigation and functionality.
Security
To maintain website security and help detect misuse, fraud or technical incidents.
Third-party services
Certain website features may use third-party services. Depending on the live configuration, these may include hosting providers, analytics platforms, communication tools, booking systems, payment services, maps, video platforms or social media features.
When you interact with a third-party service, that provider may process information according to its own privacy policy and technical practices.
When a new service capable of collecting or processing visitor information is added to the website, this policy should be reviewed and updated where appropriate.
Data retention
Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, to provide a requested service, maintain appropriate records, resolve disputes or comply with applicable requirements.
Retention periods may differ depending on the type of information, why it was collected and the systems or service providers involved.
Security
Reasonable technical and organisational measures may be used to protect personal information against unauthorised access, alteration, disclosure or destruction.
No internet transmission or electronic storage system can guarantee absolute security. Security measures should therefore be understood as safeguards intended to reduce risk rather than an absolute guarantee.
Your choices and privacy requests
Depending on applicable law and the circumstances of processing, you may have rights or choices relating to your personal information.
Ask about personal information that may be processed about you.
Request correction of information that is inaccurate or incomplete.
Ask questions about the purpose or manner of processing.
Request deletion or withdrawal where applicable.
Raise a concern about how information has been handled.
Some requests may require identity verification or may be subject to legal, contractual, technical or record-keeping requirements.
Children's privacy
The website is not intended to knowingly collect personal information directly from children without an appropriate basis or involvement of a parent, guardian or other responsible adult where required.
If you believe information relating to a child has been provided to us improperly, please contact us using the details below.
Changes to this policy
This Privacy Policy may be updated when the website, services, practices or applicable requirements change. The current version will be published on this page together with a revised update date.
Contact us about privacy
For privacy questions, requests or concerns relating to this website, contact Memory Lane Villas using the details below.
Clear information. Thoughtful stays.
Privacy should never feel hidden in the fine print.
Cancellation & Refund Policy
At Sea Nest Villa, we understand that travel plans may change. Please review our cancellation and refund terms before confirming your reservation.
30 Days Before Check-in
Eligible for a full refund when cancellation is made 30 days before check-in.
21 Days Before Check-in
Eligible for a 50% refund when cancellation is made 21 days before check-in.
Less Than 21 Days
Cancellations made less than 21 days before check-in are non-refundable.
Need help with your booking?
For cancellation requests or refund-related questions, contact our team before making changes to your reservation.